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Tuesday, November 3, 2026Local news for Cobb County, Georgia.
Cobb County Herald · 270 Cobb Pkwy S Ste 140, Marietta, GA 30060

Local Expert Offers Simple Steps to De-escalate Tense Caregiver Moments

Gerontologist Sam Cradduck advises leaving the room when stress rises, while other segments cover gout prevention and bereavement support in St. Louis.

By Joseph Brooks ·

Illustration for: Local Expert Offers Simple Steps to De-escalate Tense Caregiver Moments
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Aging Untold, a program focused on practical health advice, aired new strategies for managing the emotional strain of caregiving this week. The segment addressed how stress and exhaustion can turn routine interactions into sharp exchanges between caregivers and the people they support. The advice targets the specific moment when a conversation begins to feel unmanageable. The goal is to help families reset these interactions without damaging the relationship.

Sam Cradduck, a gerontologist, provided the primary recommendation for this situation. He stated that the first move to make when a conversation feels like it is about to escalate is to leave the room. Cradduck advised that stepping away allows the caregiver to calm down before returning to the discussion. This physical distance serves as a tool to lower the emotional temperature of the encounter. The strategy focuses on managing the caregiver's state before addressing the conflict itself.

Amy O’Rourke, an aging expert, contributed additional guidance on verbal communication. She noted that specific words can trigger an escalation in a tense dialogue. O’Rourke cautioned caregivers to choose their words with care to avoid these triggers. She identified six specific words that can make a conversation worse: no, you, always, never, don’t, and you can’t. Using these terms during a heated moment can heighten frustration for both parties. The advice encourages a more neutral or positive phrasing to keep the interaction productive.

The program also included a medical segment on gout, a condition that causes painful joint inflammation. Dr. Rhea Rogers, a board-certified physician, explained the mechanism behind the disease. Rogers noted that most people associate gout with a red, throbbing big toe. The condition begins when uric acid builds up in the blood. This buildup leads to crystals forming in the joints and other tissues. The body’s immune system then treats these crystals as foreign objects, triggering an inflammatory response.

Rogers added that uric acid buildup can sometimes point to a larger underlying health issue. She emphasized the importance of understanding the warning signs of the condition. Everyday steps can help prevent these painful flare-ups. The segment aimed to demystify the medical process for viewers dealing with this chronic pain. The information provided is for educational purposes and does not replace professional medical advice.

The final segment shifted focus to bereavement care for families experiencing pregnancy or infant loss. A group of labor and delivery nurses in St. Louis formed a nonprofit to address the emotional toll of these losses. These nurses created the organization after observing the lack of standardized support for affected families. The group aims to raise the standard of care for these specific medical situations. Their work focuses on providing consistent resources and emotional support.

Kayla Hollingshead, a representative of the group, explained the gap in current medical standards. She stated that most diagnoses have a defined standard of care within the medical profession. However, no real standard has historically existed for families who unexpectedly lose a baby. The nurses developed a new standard of care that includes specific protocols for office staff. This ensures that families hear supportive and consistent language when they enter a clinic.

The nonprofit also creates comfort kits for families around the world. These kits contain books, cards, and self-care items. The items are mailed to families to provide tangible support during their grief. The program noted that this service is for educational and informational purposes. Viewers are encouraged to consult a licensed physician for personal medical advice. The segment concluded with a reminder to seek professional help for any medical condition.

Source: Atlanta News First · original report published

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